Service terms and responsibilities

Clear terms for using Kate AI.

These Terms explain how the Kate AI website, waitlist, subscriptions, AI content tools, brand analysis, and connected social publishing services may be used.

Last updated: 22 July 2026Provider: ANDREOU INNOVATIONS LTD

AI assists; you approve

Kate creates drafts and recommendations, but you remain responsible for reviewing claims, visuals, captions, and scheduled content.

Your brand stays yours

You retain ownership of your uploaded brand materials and receive rights to paid outputs to the extent permitted by law.

Simple subscriptions

Paid plans renew according to the billing period shown at checkout and can be cancelled from the account or by contacting us.

01

Agreement and company details

These Terms of Use (“Terms”) form a legal agreement between you and ANDREOU INNOVATIONS LTD, company number HE 482315, based in Nicosia, Cyprus. References to “Kate AI,” “Kate,” “we,” “us,” or “our” mean ANDREOU INNOVATIONS LTD.

These Terms apply when you visit our website, join the waitlist, create an account, purchase a subscription, or access or use any Kate AI feature or service. By doing so, you confirm that you have read and agree to these Terms and our Privacy Policy.

If you use Kate AI on behalf of a company, organisation, or other legal entity, “you” includes that entity and you confirm that you have authority to accept these Terms on its behalf.

Please do not use the service if you do not agree to these Terms or do not have authority to accept them.

02

Eligibility and business use

Kate AI is designed primarily for business and professional social media management. You must be at least 18 years old and legally able to enter into a binding agreement to create an account or purchase a subscription.

You confirm that:

  • the registration and billing information you provide is accurate and kept up to date;
  • you are authorised to use the websites, brand assets, social accounts, and other materials you connect or submit;
  • your use of Kate AI complies with applicable law, industry rules, advertising requirements, and third-party platform policies; and
  • where you invite team members, you are responsible for managing their access and activity within your workspace.

Although Kate AI is intended for business use, nothing in these Terms removes mandatory rights that apply to you if the law treats you as a consumer.

03

Waitlist and pre-launch access

Joining the Kate AI waitlist is free and does not create a paid subscription. It allows us to send you launch information, product updates, invitations, and any promotional offer associated with your registration, subject to your communication choices.

A waitlist registration does not guarantee a particular launch date, feature, account connection, publishing permission, place in an early-access group, or unrestricted availability. We may invite users in stages so that we can test reliability, capacity, and platform compliance.

Pre-launch service Kate AI is preparing for a planned September 2026 launch. Features described on the website are planned features and may be refined, delayed, limited, or removed before general availability.

04

Accounts and security

You must provide accurate account information and keep your login credentials confidential. You are responsible for activity carried out through your account unless that activity results from a breach of our own security obligations.

  • Do not share passwords, authentication codes, or private account links with unauthorised persons.
  • Use reasonable security controls, including multi-factor authentication where offered.
  • Tell us promptly if you suspect unauthorised access, token misuse, or another security incident involving your account.
  • Workspace administrators may manage members, permissions, brand settings, content approvals, and connected accounts.

We may require identity, ownership, or authority checks before restoring access, changing sensitive settings, or transferring a workspace.

05

The Kate AI service

Kate AI is an AI-assisted social media management platform. Depending on your plan and the features available to your account, the service may analyze a business website and brand materials, build a brand profile, generate visual content and written copy, provide editing and approval controls, schedule content, and publish supported formats to eligible connected accounts.

The planned subscription may include one branded Story per day and two feed posts per week. The exact deliverables, supported networks, generation allowances, workspace limits, account limits, publishing formats, and other plan features are the ones shown on the pricing page or checkout screen when you subscribe.

Drafts, schedules, quotas, and generation allowances may not roll over unless your plan expressly says they do. We may apply reasonable technical and usage limits to protect service quality, prevent abuse, and manage generation and publishing costs.

Beta, preview, experimental, and early-access features may be less reliable, may change without notice, and may be withdrawn. We will identify such features where reasonably practical.

06

AI-generated content and human review

Kate AI uses automated systems and third-party AI services to create drafts, images, captions, hashtags, design suggestions, summaries, and brand profiles. AI outputs are generated from patterns in data and from the instructions and materials supplied for your workspace.

AI can make mistakes Outputs may be inaccurate, incomplete, outdated, misleading, unsuitable, or similar to content produced for another user. You must review content before relying on or publishing it.

You are responsible for checking, where relevant:

  • product features, prices, availability, dates, statistics, and promotional claims;
  • spelling, translations, brand consistency, and the suitability of images and captions;
  • advertising disclosures, endorsements, competitions, regulated claims, and sector-specific requirements;
  • copyright, trade mark, publicity, privacy, and other third-party rights; and
  • whether scheduled content is still appropriate when its publishing time arrives.

Automatic publishing is optional. Enabling it authorises Kate AI to publish approved or automatically approved content according to your account settings. You remain responsible for the content and may disable automatic publishing or disconnect an account.

Kate AI does not promise that content will increase followers, engagement, sales, rankings, traffic, or revenue. Social platform algorithms and audience behaviour are outside our control.

07

Your materials and website analysis

“Customer Materials” include websites, URLs, logos, trade marks, photos, videos, screenshots, product information, documents, brand guidelines, prompts, testimonials, names, data, and other content that you submit, upload, connect, or ask Kate AI to use.

You retain ownership of your Customer Materials. You grant us a worldwide, non-exclusive, limited licence to host, copy, retrieve, adapt, format, transmit, display, and otherwise process those materials only as reasonably necessary to operate, secure, support, and improve the service for you, comply with your instructions, and meet legal obligations.

You confirm that:

  • you own the Customer Materials or have all permissions needed to use and submit them;
  • you are authorised to ask Kate AI to analyze any website or public business page you provide;
  • the Customer Materials and our instructed use of them do not violate law or another person's rights; and
  • you have obtained any notices, consents, or permissions needed for personal data appearing in the materials.

Do not upload passwords, payment-card numbers, government identity documents, medical records, or other highly sensitive personal data unless a specific Kate AI feature expressly supports that data and we have agreed to process it.

08

Facebook, Instagram, and connected platforms

Kate AI may allow you to connect eligible Facebook Pages, Instagram Professional accounts, and other supported services through official authorisation tools. Availability depends on the account type, permissions granted, our app approval status, platform APIs, and the third party's current technical and policy requirements.

You authorise us to use connection tokens and permitted account data to perform the actions you request, such as reading available account information, preparing schedules, publishing approved content, and retrieving supported publishing or performance status information.

We do not control Meta or any other third-party platform. A platform may reject content, delay publication, change its API, limit features, revoke permissions, suspend an account, or experience an outage. We are not responsible for third-party decisions or failures outside our reasonable control.

You must comply with each connected platform's terms, community standards, advertising rules, developer requirements, and account eligibility rules. You can revoke permissions through Kate AI or the connected platform, although some queued actions may already have been submitted for processing.

09

Ownership, generated outputs, and licences

Your materials

You retain your rights in Customer Materials, subject to the limited service licence described above.

Generated outputs

As between you and Kate AI, and to the extent permitted by applicable law, once the relevant subscription fees have been paid, we assign to you any rights we may hold in the final outputs generated specifically for your workspace. This does not include Kate AI's software, models, prompts, workflows, templates, design systems, interfaces, documentation, or other underlying technology.

AI-generated material may not qualify for intellectual-property protection in every jurisdiction and may not be unique. We do not guarantee that an output is protectable, exclusive, or free from all third-party claims. Rights in Customer Materials and third-party elements remain with their respective owners.

Kate AI property

We and our licensors retain all rights in the service, including its software, source code, models, systems, interfaces, branding, documentation, analytics, workflows, and improvements. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the service for your internal business purposes during your subscription.

Feedback

If you voluntarily provide suggestions or feedback, you allow us to use it without restriction or payment, provided we do not identify you publicly without permission.

10

Acceptable use

You may not use Kate AI, or help another person use it, to:

  • create, upload, schedule, or publish unlawful, fraudulent, defamatory, harassing, hateful, exploitative, or deceptive content;
  • infringe intellectual-property, privacy, publicity, confidentiality, contractual, or other rights;
  • impersonate a person or business, create deceptive deepfakes, or falsely suggest an endorsement or affiliation;
  • send spam, manipulate engagement, operate fake accounts, or evade a platform's authenticity and advertising rules;
  • make medical, legal, financial, safety, political, or other regulated claims without appropriate professional review and legally required disclosures;
  • analyze, scrape, or reuse a website or material that you are not authorised to use;
  • introduce malware, probe security, bypass access controls, overload systems, or interfere with another user;
  • reverse engineer, extract, copy, resell, sublicense, or create a competing service from Kate AI except where applicable law expressly permits it;
  • bypass plan limits, create accounts to avoid restrictions, or use automated access not expressly authorised by us; or
  • use the service in a way that could expose Kate AI, its providers, connected platforms, or other users to legal, security, or reputational harm.

We may investigate suspected abuse, remove or block content, limit features, suspend publishing, or suspend an account where reasonably necessary to protect users, third parties, connected platforms, or the service. Where appropriate, we will provide notice and an opportunity to respond.

11

Subscriptions, fees, taxes, and payment

Paid features require a subscription. The price, billing currency, billing period, included features, applicable limits, and any trial or promotional conditions will be displayed before you subscribe. Unless stated otherwise, subscriptions renew automatically for successive billing periods until cancelled.

  • You authorise our payment provider to charge the selected payment method for subscription fees, taxes, and authorised add-ons.
  • Prices may exclude VAT or other taxes. We will add or collect taxes where legally required based on the billing information you provide.
  • You must keep billing and payment information current and authorised.
  • If payment fails, we may retry the charge, request another payment method, limit paid features, or suspend the account after reasonable notice.
  • Except where required by law or expressly stated, fees already paid are non-refundable and partial billing periods are not refunded or credited.

We may change subscription prices or plan structures. For an existing paid subscription, we will provide advance notice where required and apply the change no earlier than a future renewal, unless you agree to an immediate plan change.

12

Founding prices and promotional offers

Waitlist members may receive an invitation to subscribe at a founding or early-access price. The invitation or checkout page will state the applicable price, plan, eligibility rules, activation deadline, and any quantity or geographic limits.

Unless the offer expressly says otherwise, registering for the waitlist alone does not activate the promotional price. You must accept the invitation and complete the subscription within the stated period.

Founding-price continuity If we state that a founding price is retained while subscribed, it applies to the same eligible plan while the subscription remains continuously active and in good standing. It does not automatically cover taxes, optional add-ons, extra workspaces, future premium tiers, or materially expanded usage. Cancelling, allowing the subscription to lapse, reversing payment, or moving to another plan may end the founding-price entitlement.

Promotional offers are personal to the eligible account, cannot be sold or transferred without our written consent, and cannot be combined unless expressly permitted.

13

Cancellation, suspension, and termination

Cancellation by you

You may cancel a subscription through the account settings, where available, or by contacting us. Unless applicable law gives you an earlier termination right, cancellation takes effect at the end of the current paid billing period and prevents the next renewal.

Suspension or termination by us

We may suspend or terminate access if you materially breach these Terms, fail to pay fees, create a security or legal risk, misuse connected platforms, or use the service in a way that could cause significant harm. Where the issue can reasonably be corrected, we will normally give notice and an opportunity to remedy it.

We may also discontinue the service or a paid plan for business or technical reasons. Where reasonably practical, we will provide advance notice and, if we end a paid service before the end of a prepaid period for reasons unrelated to your breach, provide a proportionate refund for the unused period.

Effect of termination

When access ends, your right to use the service ends and scheduled publishing may stop. You should export content you need before cancellation. We will handle stored data according to our Privacy Policy, legal obligations, backup cycles, and any applicable data processing agreement.

Provisions that by their nature should continue after termination, including payment obligations, ownership, confidentiality, disclaimers, liability limits, indemnity, and dispute provisions, will survive.

14

Mandatory consumer rights

Kate AI is intended primarily for business and professional use. If you nevertheless qualify as a consumer under applicable law, you may have mandatory rights that these Terms cannot exclude or reduce.

For certain online service contracts, consumers in the European Economic Area may have a statutory withdrawal period, commonly 14 days from conclusion of the contract. The right, exceptions, and any payment due for service supplied during that period depend on the type of service, what you requested at checkout, and applicable law.

Where you ask us to begin providing a paid service immediately during a withdrawal period, we may request your express consent and acknowledgement and may charge a proportionate amount for service already supplied where permitted. Instructions for exercising any applicable withdrawal right will be provided at checkout or on request.

Consumers may also have statutory remedies if a digital service does not conform to the contract. Nothing in these Terms limits those mandatory remedies, protections against unfair contract terms, or any other non-waivable right.

15

Availability, maintenance, and service changes

We aim to provide a reliable service, but we do not promise that Kate AI will always be uninterrupted, error-free, or available at a particular time. Maintenance, updates, provider outages, API limits, security events, capacity constraints, and events outside our reasonable control may affect availability.

We may update the service to improve functionality, security, compliance, performance, or user experience. This may include changing interfaces, generation models, providers, workflows, limits, or supported publishing formats.

If a change materially reduces the core functionality of an active paid plan, we will provide reasonable notice where practical. Your available remedies will depend on applicable law, the nature of the change, and the subscription purchased.

Neither party is responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil disturbance, government action, internet or cloud failures, labour disputes, widespread cyber incidents, or third-party platform outages.

16

Third-party services and links

Kate AI may rely on or integrate with third-party services such as cloud hosting, authentication, AI-generation providers, payment processors, email delivery, analytics, Facebook, and Instagram. Those services may have separate terms and privacy notices.

Your use of a connected third-party account remains governed by your agreement with that provider. We are not authorised to change a platform's decision, restore a suspended social account, guarantee API access, or override third-party technical and policy limits.

Links to external websites are provided for convenience and do not mean that we endorse or control their content, products, security, or practices.

17

Important disclaimers

To the maximum extent permitted by law, Kate AI is provided on an “as available” basis. We do not make guarantees that go beyond the express commitments stated in these Terms, the applicable plan, or mandatory law.

  • Kate AI is an assistance and automation tool, not a replacement for professional marketing, legal, medical, financial, tax, regulatory, or industry-specific advice.
  • We do not guarantee the accuracy, legality, originality, merchantability, fitness, uniqueness, or commercial performance of every AI-generated output.
  • We do not guarantee social reach, engagement, follower growth, search ranking, leads, conversions, revenue, or approval by a connected platform.
  • Public website analysis may not detect every brand rule, outdated page, hidden limitation, or factual change in your business.
  • You are responsible for maintaining independent copies of critical brand assets, approved content, and business records.

Nothing in this section excludes warranties, guarantees, or remedies that cannot legally be excluded.

18

Limitation of liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud or fraudulent misrepresentation, wilful misconduct, or death or personal injury caused by negligence where such liability cannot be excluded.

Business and professional users

To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special, punitive, or consequential loss, or for loss of profit, revenue, goodwill, anticipated savings, data, or business opportunity, arising from the service or these Terms, even if the possibility was known.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the service and these Terms will not exceed the greater of: (a) the fees paid or payable by you to Kate AI for the affected service during the 12 months immediately before the event giving rise to the claim; or (b) EUR 100. This cap applies in aggregate, not separately to each event.

These exclusions and limits do not apply to the extent a loss was caused by our wilful misconduct or gross negligence where liability for that conduct cannot lawfully be limited.

Consumers

If you are a consumer, our liability is not limited where mandatory consumer law prohibits the limitation. We remain responsible for losses that are a foreseeable result of our breach to the extent required by applicable law, but not for business losses arising from consumer use.

19

Indemnity for business users

If you use Kate AI for business or professional purposes, you will indemnify and hold harmless ANDREOU INNOVATIONS LTD, its officers, employees, and contractors against reasonable third-party claims, losses, liabilities, and costs, including reasonable legal fees, arising from:

  • Customer Materials that you were not authorised to use;
  • content you publish or instruct Kate AI to publish;
  • your breach of the acceptable-use rules, third-party platform terms, or applicable law; or
  • your infringement of another person's intellectual-property, privacy, publicity, confidentiality, or other rights.

This obligation applies only to the extent the claim was caused by your acts, omissions, instructions, or breach. We will give you reasonable notice of a covered claim and allow reasonable involvement in its defence, provided no settlement admits fault or imposes a non-monetary obligation on us without our written consent.

20

Governing law and disputes

We encourage you to contact us first so that we can try to resolve a concern informally. Please include the account email, a clear description of the issue, and the outcome you are requesting.

These Terms and any non-contractual obligations arising from them are governed by the laws of the Republic of Cyprus, without regard to conflict-of-law rules.

For business and professional users, the courts of the Republic of Cyprus will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the service.

If you are a consumer, this governing-law and jurisdiction clause does not deprive you of mandatory protections or the right to bring a claim in another court where applicable consumer law grants that right.

Before beginning formal proceedings, each party should make a good- faith effort to resolve the dispute through written communication for at least 30 days, unless urgent relief is reasonably required or a legal limitation period would expire.

21

Changes to these Terms

We may update these Terms to reflect new features, providers, security needs, legal requirements, pricing structures, or operating practices. The “Last updated” date at the top shows when the latest version was issued.

If a change materially affects an active paid subscription, we will provide reasonable advance notice through email, the service, or another appropriate channel. Changes required for security, legal compliance, or prevention of abuse may take effect sooner.

Continuing to use the service after an updated version takes effect means you accept the revised Terms. If you do not agree, you should stop using the service and cancel before the change takes effect. Mandatory rights remain unaffected.

22

Contact us

Questions about these Terms, subscription cancellation, or legal notices can be sent to:

ANDREOU INNOVATIONS LTD

Company number: HE 482315

Nicosia, Cyprus

Email: team@trykate.app

Privacy questions and personal-data requests should be submitted as described in our Privacy Policy.

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